FAQ

Frequently Asked Questions

1. How long does shipping take?

Orders are processed within 1–3 business days after payment is confirmed. Shipping typically takes 5–10 business days depending on your location.

2. Do you offer free shipping?

Yes, we offer free shipping on all orders with no minimum purchase required.

3. How can I track my order?

Once your order has been shipped, you will receive an email with a tracking number. You can use this number to monitor your shipment status at any time.

4. What is your return policy?

We offer a 30-day return policy. Items must be unused, unworn, and in their original condition. To initiate a return, please contact our support team.

5. How long does it take to receive a refund?

Refunds are processed within 1–3 business days after your return is approved. Depending on your payment provider, it may take additional time for the funds to appear in your account.

6. Can I cancel or change my order?

Orders can be canceled or modified within 12 hours of placement. After this period, orders may already be processed and cannot be changed.

7. What if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. Our team will assist you in resolving the issue as quickly as possible.

8. Is my payment information secure?

Yes, we use secure payment gateways and SSL encryption to protect your personal and payment information.

9. How can I contact customer support?

You can contact us using the following details:

Email: info@streetsharky.com
Phone: +1 229-202-8752
Address: 1955 Bells Ferry Rd, Marietta, GA 30066, United States

10. Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping times may vary depending on the destination and local logistics conditions.